Hungary
Contact
Veolia Víz Zrt.

Asztalos Sándor utca 4.
H-1087 Budapest

Tel.: (+36 1) 486 3710
Fax: (+36 1) 486 3711

Customer focus

We focus on our customers at all times; demonstrating the discipline and professionalism to anticipate and adapt to their needs, and build a solid and lasting relationship with them.

The primary task of our local affiliates is the operation of customer relations that provide fast and efficient solutions for customer's requests and a continuous high quality of service. The main objectives are to maintain and strengthen good relationship with consumers and clients, to improve the customer satisfaction level and reduce the time of administration.

In order to provide a high standard of service and accommodate to the high expectations and busy schedule of our customers, the companies extended their working hours, - and in case it is required - appointments may be scheduled in advance. We also improved the customer service system with a whole series of new developments to make personal administration faster, more effective and comfortable.